29th June/2nd July 2016
6th ICOT 2016, Napoli
New challenges and boundaries in tourism: policies, innovations and strategies
Tourism is a hypercompetitive sector constantly revolutionized by deep changes, both on the demand side (i.e., transformation in leisure and work, in distribution of income and development of new technologies) and on the supply side (i.e., new markets, technological innovations and organizational configurations).
Destinations and businesses have been both catalysts and recipients of change in the ways they have innovated in order to survive (i.e. reduction of costs, increases in productivity, improved quality of products and service and introduction of new products.
In the future, the success of tourism businesses and destinations will continue to rely on planning and adaptation to continuing change.
This conference aimed to add to this debate by stimulating discussion and exchange of ideas between tourism professionals, academics, researchers, policy-makers, consultants, practitioners, government officials and postgraduate students from all tourism-related fields.